Privacy Policy

1. Introduction

Resec Disgu Media ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website resecdisgu.media and use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, mailing address)
• Service preferences and repair history
• Payment information (processed securely through third-party providers)
• Communication records and customer service interactions

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our repair services
• Processing service requests and communications
• Sending newsletters and promotional materials (with your consent)
• Analyzing website usage to improve user experience
• Complying with legal obligations
• Detecting and preventing fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server environments
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. We use the following types of cookies:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: To understand how visitors use our site
• Marketing Cookies: To deliver relevant advertisements

You can control cookie preferences through your browser settings or our cookie consent banner.

7. Your Rights and Choices

Under applicable privacy laws, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request transfer of your information
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Generally:

• Customer service records: 7 years
• Marketing preferences: Until you unsubscribe
• Website analytics data: 24 months
• Payment information: As required by financial regulations

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: